Glossary

    Glossary

    Severity vs Priority

    Severity measures how bad a bug is technically — its impact on the system. Priority measures how soon it needs fixing — a business decision. They often align but don't have to.

    Last updated: September 1, 2026

    Severity is about the bug itself: does it crash the app, corrupt data, block a core flow — or is it a one-pixel misalignment? It's usually judged by whoever finds or triages the bug, based on technical impact.

    Priority is about the response: how soon should this get fixed relative to everything else in the backlog? It factors in severity, but also who's affected, whether there's a workaround, and what else is planned.

    Where they diverge

    • High severity, low priority. A crash in a rarely-used admin tool during an internal-only beta might be severe but not urgent.
    • Low severity, high priority. A typo in the pricing page on launch day is cosmetic but needs fixing now.

    Treating severity and priority as the same field is a common source of bad triage — the loudest bug report gets fixed first regardless of actual impact. Track them separately, even if your tracker only exposes one field; note the other in a comment.

    In practice

    A defect's severity and priority both feed into where it sits in the defect life cycle and whether it blocks release under your entry and exit criteria.

    See also

    See how this plays out in practice — start a free run or read the autonomous testing guide.