Terms and Conditions

By registering for an account, initiating a Trial Period, or activating a Subscription, you confirm that:

• You are at least 18 years of age;
• You have the legal authority to enter into these Terms on behalf of yourself or the organisation you represent;
• You have read, understood, and agree to be bound by these Terms and our Privacy Policy;
• If you are acting on behalf of a company or organisation, you represent that you have the authority to bind that entity to these Terms; and
• You are not located in, and are not a national or resident of, any country or territory subject to comprehensive UK, EU, or US trade sanctions or embargoes, and you are not listed on any UK, EU, or US restricted-party, denied-persons, or sanctions list.

3.1 Overview

Manta AI provides an AI-powered automated software testing platform. The Service enables Customers to submit a Target Environment entry URL, after which the Platform explores the application, builds a navigation map, extracts user flows, and generates bug reports.

3.2 The Runner

The Platform uses a Runner component to perform testing activities. The Runner may be executed in one of two modes:

• Cloud Runner: Operated on Manta AI's servers, with testing conducted from Manta's infrastructure.
• Local Runner: Deployed and operated within the Customer's own environment, device, or network. The Local Runner still transmits Target Environment data captured during testing (including screenshots, page content, and metadata) to Manta AI's backend for processing, storage, and reporting, in the same manner as the Cloud Runner. Only the execution of the automated browsing itself takes place within the Customer's environment — data generated by that browsing is not kept solely within it.

The Customer is responsible for ensuring that the environment in which the Local Runner is deployed meets all applicable technical requirements and security standards. At a minimum, the Customer must deploy the Local Runner on a system that is kept securely patched and access-controlled, and must not disclose the Local Runner's credentials or configuration to unauthorised parties. Manta AI may publish additional technical requirements for Local Runner deployment in its documentation from time to time, which the Customer agrees to follow.

3.3 OAuth and Single Sign-On Support

The Platform supports authenticating into a Target Environment via OAuth-based login or registration flows during exploration and testing, where the OAuth or identity provider used by that flow is owned, deployed, and operated by the Customer itself.

The Platform does not support, and Manta AI will not attempt to authenticate through, OAuth or single sign-on flows relying on a third-party-hosted identity provider or social login service not owned, deployed, and operated by the Customer, including (without limitation) Google, Apple, Facebook, Okta, or WorkOS. Where a Target Environment requires authentication through such a third-party identity provider, the Platform's exploration and testing of that Target Environment may be limited to what is reachable without completing that authentication step.

By configuring or requesting OAuth-based authentication for a Target Environment, the Customer represents and warrants that the OAuth or identity provider used is owned, deployed, and operated by the Customer (or, where a Local Runner is used within the Customer's own infrastructure, forms part of that infrastructure), and that the Customer has the right to authorise the Platform to authenticate against it. Section 7.1 (Authorisation to Test) applies equally to any identity provider used for this purpose.

3.4 Service Availability

Manta AI will use commercially reasonable efforts to ensure the Platform is available. However, we do not guarantee uninterrupted or error-free access. The Platform may be subject to scheduled maintenance, updates, or temporary downtime. We will endeavour to provide advance notice of planned maintenance where reasonably practicable.

4.1 Free Tier

From the Free Tier Effective Date, new Customers registering for the Platform will be granted access to a Free Tier instead of a Trial Period. The Free Tier is subject to the following conditions:

• Eligible Customers receive 5 Manta Credits per calendar month at no charge, for as long as Manta AI continues to offer the Free Tier.
• Free Tier Credits are granted at the start of each monthly cycle. Any unused Free Tier Credits expire at the end of that calendar month and do not roll over to the following month.
• Only one Free Tier account is permitted per Customer, organisation, or domain. Creating multiple accounts to obtain additional Free Tier Credits is prohibited.
• Manta AI reserves the right, at its sole discretion, to decline, limit, suspend, or revoke Free Tier access if it detects or suspects unusual activity, abuse, misuse, automated sign-up, or any attempt to circumvent Free Tier limitations.
• Manta AI reserves the right to modify, limit, or discontinue the Free Tier, including the number of Credits granted under it, at any time, with reasonable notice where practicable.
• Manta AI may require account verification, and may require payment details, before granting Free Tier access.
• Free Tier access is provided on an "as is" basis and carries no service level commitments.

4.2 Trial Period (Legacy)

No new Trial Periods will be granted to Customers registering on or after the Free Tier Effective Date; such Customers will instead be granted Free Tier access under Section 4.1.

Customers whose Trial Period commenced before the Free Tier Effective Date will continue to receive their Trial Period (14 days, 25 Manta Credits) through its original expiry date, on the terms below. Because a Trial Period lasts no more than 14 days, all such legacy Trial Periods will have expired, and the affected accounts transitioned to the Free Tier described in 4.1, no later than 14 days after the Free Tier Effective Date. Any Trial Credits remaining unused at the point a Customer's Trial Period ends will expire in accordance with Section 6 and will not carry forward into the Free Tier.

Legacy Trial Periods remain subject to the following conditions:

• Only one Trial Period is permitted per Customer, organisation, or domain. Creating multiple accounts to obtain additional trial access is prohibited.
• Manta AI reserves the right, at its sole discretion, to decline, limit, suspend, or revoke Trial access if it detects or suspects unusual activity, abuse, misuse, automated sign-up, or any attempt to circumvent Trial limitations.
• Trial Credits that are not consumed within the Trial Period will expire and will not be carried forward.
• Manta AI may require payment details or other verification before granting Trial access.
• Trial access is provided on an "as is" basis and carries no service level commitments.

5.1 Subscription Packages

Customers may continue using the Platform on the Free Tier described in Section 4.1 indefinitely, without an active paid Subscription, subject to the features and Credit allowances of the Free Tier. Access to features or Credit allowances beyond the Free Tier requires an active paid Subscription. Subscription packages, Credit allowances, and feature limits are set out on the Pricing Page and may be updated by Manta AI from time to time. In the event of any discrepancy, the Pricing Page shall be the authoritative source.

Manta AI may change Subscription package pricing on the Pricing Page from time to time. A pricing change will not affect a billing cycle you have already been charged for; it will take effect from your next renewal, provided Manta AI gives you at least 30 days' notice before the change applies to your renewal. This notice requirement applies to Subscription package pricing only. It does not apply to the rate at which Manta Credits are consumed by specific operations on the Platform, which is governed by Section 6 and is not published, since it depends on the nature, scale, and complexity of each task performed.

5.2 Payment Processing

All payments are processed by Stripe, Inc. ("Stripe"), a third-party payment processor. Manta AI does not directly collect, handle, store, or process payment card information. By making a payment, you agree to Stripe's Terms of Service and Privacy Policy. Manta AI is not responsible for any issues arising from Stripe's processing, including payment failures, chargebacks, or data incidents attributable to Stripe.

5.3 Billing

Subscriptions are billed on a recurring basis in accordance with the billing cycle associated with your chosen package (monthly or annual). By subscribing, you authorise Manta AI (via Stripe) to charge the applicable fees to your nominated payment method on each renewal date.

5.4 Cancellation

You may cancel your Subscription at any time through your account settings or by contacting support. Upon cancellation:

• You will retain full access to your Subscription features until the end of your current billing period.
• Your Subscription will not renew at the end of that billing period.
• No refunds will be issued for the unused portion of a current billing period, unless required by applicable law.

5.5 Upgrades

If you upgrade to a higher Subscription package, the new Subscription takes effect immediately. Any unused Credits from your previous Subscription will remain available for use under your new package. Billing for the upgraded package will commence from the date of the upgrade.

5.6 Downgrades

If you downgrade to a lower Subscription package, the following rules apply:

• The downgrade will take effect at the end of your current billing period. You will retain access to your existing package features and limits until that date.
• From the start of the new billing period, your account will be subject to the features, Credit allowances, and usage limits of the lower package.
• Any unused Credits that exceed the Credit allowance of your new package will be forfeited at the point the downgrade takes effect and will not be refunded or carried forward.
• Test and project data retained under your previous plan may be subject to a shorter data retention period under your new plan. Data outside the new retention window will be scheduled for automatic deletion from the effective date of the downgrade. We recommend downloading or exporting any data you wish to keep before the downgrade takes effect.
• No refunds will be issued for the unused portion of your current billing period upon downgrade, unless required by applicable law.

5.7 Non-Payment

If payment is not received on the due date, Manta AI reserves the right to suspend or terminate your access to the Platform. You remain liable for all outstanding amounts. Manta AI may charge interest on overdue amounts at the rate permitted by applicable law.

5.8 Taxes

Unless otherwise stated on the Pricing Page, fees are exclusive of VAT and any other applicable sales, use, or similar taxes. Manta AI Limited is not currently registered for VAT in the United Kingdom, and no VAT is currently added to Subscription fees. If Manta AI becomes VAT-registered, VAT (or any other applicable tax) will be added to fees from the effective date of registration, as required by law, and the Pricing Page and your invoices will be updated to reflect this.

5.9 Consumer Cancellation Rights

Where a Customer is a Consumer (see Section 1), the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (the "Consumer Contracts Regulations") give the Consumer a statutory right to cancel a new paid Subscription within 14 days of entering into it, without giving any reason, and to receive a refund (the "Cooling-Off Period"), in addition to the cancellation rights already described in Section 5.4.

Because the Platform is a digital service a Consumer may want to start using immediately, by activating a paid Subscription the Consumer expressly requests that Manta AI begin performing the Service immediately, and acknowledges that:

• if the Consumer cancels during the Cooling-Off Period before the Service has been fully performed, Manta AI will refund the fees paid, less a deduction proportionate to the Service already supplied (for example, Manta Credits already consumed) up to the point of cancellation; and
• if the Service is fully performed (for example, all Manta Credits under the Subscription are consumed) before the Cooling-Off Period ends, the Consumer's statutory right to cancel under the Consumer Contracts Regulations ends at that point, consistent with those Regulations.

This Section 5.9 is in addition to, and does not replace, a Consumer's other statutory rights, including under the Consumer Rights Act 2015. Nothing in these Terms limits any right a Consumer has that cannot lawfully be excluded or limited.

Manta Credits are the internal unit used to measure and govern usage of the Platform. The following conditions apply:

• Credits are consumed according to the operations performed on the Platform. The rate of Credit consumption may vary depending on the nature, scale, and complexity of the tasks performed.
• Credits are not transferable, redeemable for cash, or exchangeable for any external currency, AI tokens, or third-party metric.
• Unused Credits at the end of a billing period do not roll over unless expressly stated in your Subscription package.
• Manta AI reserves the right to adjust Credit consumption rates with reasonable notice, particularly as the Platform evolves.
• Credits obtained during a Trial Period expire at the end of the Trial Period if not used.
• Credits obtained under the Free Tier are granted monthly and expire at the end of the calendar month in which they were granted if not used, as set out in Section 4.1. They do not roll over to subsequent months.
• Credits consumed by a test run are non-refundable, whether or not that run completes successfully, encounters an error, or produces Output you consider unsatisfactory, except as required by applicable law or as expressly stated in your Subscription package.

7.1 Authorisation to Test

The Customer is solely responsible for ensuring they have the legal right, authorisation, and permission to run automated testing on any Target Environment submitted to the Platform. This includes, but is not limited to:

• Owning or operating the Target Environment;
• Holding written permission from the owner or operator of the Target Environment; or
• Complying with the terms of service of any third-party environment being tested.

Manta AI does not verify whether a Customer is authorised to test a given Target Environment. By submitting a URL, the Customer warrants that they have the necessary authorisation. Manta AI accepts no liability for any unlawful or unauthorised testing conducted using the Platform.

The Customer must not submit a Target Environment for the primary purpose of exposing special category personal data (as defined under Article 9 UK GDPR, including data revealing health, biometric, genetic, racial or ethnic origin, religious belief, sexual orientation, or criminal offence data) to the Platform. Where special category or other sensitive personal data (such as full payment card numbers, government identification numbers, or health records) may be incidentally present in a Target Environment, the Customer is responsible for ensuring an appropriate lawful basis and safeguards are in place, and should use test or synthetic data within the Target Environment wherever practicable rather than real personal data — particularly given that Target Environment content is processed by Manta AI's AI sub-processor as described in the Privacy Policy. Manta AI processes any such incidentally captured data solely as necessary to provide the Service, in accordance with Section 8.3 and the Privacy Policy, and does not use it for any other purpose.

Storage and Processing of Login, Registration, and Payment Instructions. Any login credentials, registration details, payment instructions, or other credentials or instructions you provide to enable the Platform to authenticate into or interact with a Target Environment (including under Section 3.3) are stored by Manta AI in plain text, associated with that Target Environment, and are not encrypted at rest. This data may also be included in the content Manta AI sends to its AI sub-processor as part of the instructions used to operate and analyse the Target Environment, as described in the Privacy Policy.

For this reason, you must only provide credentials, instructions, and payment details relating to test or staging environments, using test or dummy data. You must not provide real production credentials, real payment card or bank details, or any other real, sensitive, or production data as part of these instructions. Manta AI is not responsible for any loss, exposure, or unauthorised access arising from your provision of real, production, or otherwise sensitive credentials or data in breach of this paragraph, and you agree to indemnify Manta AI in respect of any such loss under Section 12.

7.2 Prohibited Uses

You agree not to use the Platform to:

• Test websites, applications, or systems for which you do not have explicit authorisation;
• Conduct denial-of-service attacks, penetration testing, or any security assessment beyond the scope of automated functional testing;
• Infringe the intellectual property rights of any third party;
• Introduce malware, viruses, or malicious code into the Platform or any Target Environment;
• Attempt to reverse-engineer, decompile, or extract the source code of the Platform or Runner;
• Resell, sublicense, or otherwise make the Platform available to third parties without Manta AI's prior written consent;
• Create multiple accounts for the purpose of abusing the Trial or Free Tier offering or circumventing usage limits;
• Submit a Target Environment for the primary purpose of processing special category personal data, as described in Section 7.1;
• Access or use the Platform from, or while located in, a country or territory subject to comprehensive UK, EU, or US trade sanctions or embargoes, or while listed on a UK, EU, or US restricted-party or sanctions list;
• Configure or attempt to use the Platform to authenticate through a third-party-hosted identity provider or social login service (such as Google, Apple, Facebook, Okta, or WorkOS) that is not owned, deployed, and operated by the Customer, as described in Section 3.3; or
• Use the Platform in any way that violates applicable laws or regulations.

7.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify Manta AI immediately upon becoming aware of any unauthorised access or security breach.

7.4 Account Roles (Multi-User Accounts)

Where a Customer's account supports multiple named individual users, each user is assigned one of the following roles:

• User: may access and use the Platform's features made available to the account, including running tests and consuming Manta Credits, but cannot view, invite, remove, or otherwise manage other users on the account.
• Admin: has all the permissions of a User, and may additionally invite, manage, and remove other Users and Admins on the account.
• Owner: has all the permissions of an Admin. An Owner cannot be removed from the account by an Admin. Only an existing Owner may designate another user as an Owner.

All Users, Admins, and Owners on a single account share the same pool of Manta Credits and the same Subscription entitlements. The Customer is responsible for all activity carried out by every User, Admin, and Owner on its account, and for managing role assignments appropriately, in accordance with Section 7.3.

8.1 Platform Ownership

The Platform, including all software, algorithms, Runner executables, visual interfaces, documentation, and underlying technology, is the exclusive intellectual property of Manta AI Limited and its licensors. Nothing in these Terms grants you any ownership rights in or to the Platform.

8.2 Licence to Use

Subject to your compliance with these Terms and payment of applicable fees, Manta AI grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your internal testing and development purposes during the term of your Subscription or Trial Period.

8.3 Customer Data

You retain ownership of all data, content, and materials you submit to the Platform ("Customer Data"). By using the Platform, you grant Manta AI a limited licence to process Customer Data solely to the extent necessary to provide the Service. Manta AI will not use Customer Data for any other purpose without your consent.

8.4 Generated Output

As between you and Manta AI, you own the navigation maps, flows, bug reports, and other output the Platform generates from your use of the Service in respect of a Target Environment you submit ("Output"). Output is treated as Customer Data for the purposes of Section 8.3. Manta AI may use Output in aggregated and anonymised form, from which no Target Environment or Customer can reasonably be identified, to operate, maintain, and improve the Platform. Nothing in this Section 8.4 grants you any rights in the underlying software, algorithms, models, or other technology Manta AI uses to generate the Output, which remain Manta AI's exclusive property under Section 8.1.

8.5 Feedback

If you provide any feedback, suggestions, or ideas regarding the Platform, you grant Manta AI a perpetual, irrevocable, royalty-free licence to use and incorporate such feedback without any obligation to you.

Manta AI processes personal data in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our Privacy Policy, available at https://mantaai.co, sets out how we collect, use, and protect personal data.

You are responsible for ensuring that any personal data contained within a Target Environment is handled in compliance with applicable data protection law. This applies whether you use the Cloud Runner or the Local Runner: as described in Section 3.2, both transmit Target Environment data to Manta AI's backend for processing, storage, and reporting. In both cases, you remain the data controller for any personal data contained within the Target Environment, and Manta AI acts as your data processor in respect of that data, as further described in our Privacy Policy.

By accepting these Terms, you confirm that you have read and understood our Privacy Policy.

You may request a copy of, or early deletion of, your data at any time by exercising your rights under our Privacy Policy, Section 8.

Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the use of the Platform that is identified as confidential or that reasonably should be understood to be confidential given the nature of the information. This obligation does not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party prior to disclosure; or (c) is required to be disclosed by law or regulatory authority.

11.1 "As Is" Basis

The Platform is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, Manta AI disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

11.2 No Guarantee of Results

Manta AI does not warrant that the Platform will identify all bugs, errors, or defects in a Target Environment, or that the results generated will be accurate, complete, or suitable for any specific purpose. The automated testing output is advisory in nature and should not be relied upon as a substitute for professional QA review.

11.3 Limitation of Liability

To the fullest extent permitted by law, Manta AI's total aggregate liability to you for any claims arising out of or in connection with these Terms or the use of the Platform shall not exceed the total fees paid by you to Manta AI in the three (3) months preceding the event giving rise to the claim.

In no event shall Manta AI be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business, or reputational harm, even if Manta AI has been advised of the possibility of such damages.

11.4 Exceptions

Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

You agree to indemnify, defend, and hold harmless Manta AI Limited and its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of the Platform in violation of these Terms;
• Your unauthorised testing of any Target Environment;
• Any breach of applicable law or third-party rights;
• Any credentials, instructions, or payment details you provide in breach of Section 7.1 (including real, production, or otherwise sensitive data provided in place of test or dummy data); or
• Any data submitted to the Platform by you or on your behalf.

13.1 Termination by You

You may terminate your account and Subscription at any time. Termination does not entitle you to a refund of prepaid fees, except where required by applicable law.

13.2 Termination or Suspension by Manta AI

Manta AI reserves the right to suspend or terminate your account and access to the Platform, with or without notice, if:

• You breach any provision of these Terms;
• Manta AI suspects fraudulent, abusive, or unlawful activity on your account;
• Payment obligations are not met; or
• Manta AI is required to do so by law or regulatory authority.

13.3 Effect of Termination

Upon termination for any reason: (a) your access to the Platform will cease; (b) all unused Credits will be forfeited without refund; and (c) each party's obligations of confidentiality shall survive termination.

Where termination is made by Manta AI due to a breach of these Terms, suspected fraud, abuse, or unlawful activity, Manta AI reserves the right to immediately and permanently delete all data associated with the account, including test data, project data, screenshots, and any other content stored on the Platform. In such cases, the normal data retention periods set out in the Privacy Policy will not apply, and Manta AI is under no obligation to retain, export, or provide access to any such data following termination.

13.4 No Liability for Good Faith Termination

Manta AI shall not be liable to you or any third party for any loss, damage, or expense of any kind arising from the suspension or termination of your account where such action was taken in good faith in accordance with these Terms. This includes, but is not limited to, loss of data, loss of access to test results or reports, loss of business, or any consequential or indirect losses arising from the inability to access the Platform.

Manta AI reserves the right to modify or discontinue any aspect of the Platform at any time. We will provide reasonable notice of material changes where practicable.

We may update these Terms from time to time, to reflect changes in the Service, our business practices, or applicable law. We will notify you of material changes by updating the "Last updated" date at the top of this document and, where appropriate, by sending a notification to your registered email address. Continued use of the Platform after changes take effect constitutes your acceptance of the updated Terms. Where you are a Consumer (see Section 1) and you do not agree to a material change to these Terms, you may terminate your Subscription in accordance with Section 13.1 without penalty, provided you do so within a reasonable time of being notified of the change and before continuing to use the Platform following that change.

The Platform may integrate with or rely on third-party services (including Stripe for payment processing). Manta AI is not responsible for the availability, accuracy, or conduct of any third-party service. Your use of third-party services is governed by their respective terms and privacy policies.

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before initiating formal legal proceedings, both parties agree to attempt to resolve any dispute in good faith through written notice and a period of 30 days of good-faith negotiation.

• Entire Agreement: These Terms, together with our Privacy Policy and any applicable Subscription agreements, constitute the entire agreement between you and Manta AI with respect to the Platform.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
• Waiver: Failure to enforce any right under these Terms shall not constitute a waiver of that right.
• Assignment: You may not assign your rights or obligations under these Terms without Manta AI's prior written consent. Manta AI may assign its rights and obligations freely.
• Force Majeure: Manta AI shall not be liable for any failure or delay caused by circumstances beyond its reasonable control, including but not limited to acts of God, internet failures, or government actions. If a Force Majeure event prevents Manta AI from providing the Service for more than 60 consecutive days, either party may terminate the affected Subscription on written notice to the other, without further liability, save that Manta AI will refund any fees paid in advance for the portion of the Subscription not delivered.
• Notices: Notices under these Terms should be sent to legal@mantaai.co or by post to: Manta AI Limited, Sallets Barn, High Easter Road, Barnston, Dunmow, England, CM6 1ND.

If you have any questions about these Terms, please contact us at:

Manta AI Limited

Company Number: 17054231

Registered Office: Sallets Barn, High Easter Road, Barnston, Dunmow, England, CM6 1ND

Website: https://mantaai.co

Email: legal@mantaai.co

These Terms and Conditions were last reviewed and updated in August 2026.